Download the Charter below 
Customer Service Charter 2019
Customer Service Charter 2019
- Home
- Council
- Agendas & Minutes
- Community Representative Groups
- Council & DSSC Meeting Schedule
- COUNCIL INDUCTIONS
- Councillors
- Customer Service Charter
- Deputations
- Employment
- Management
- New Residents’ Kit
- Organisational Structure
- Organisational Values
- Petitions
- Policies, Practices & Key Decisions
- Publications
- Public Question Time
- Right To Information
- Services
- Animals
- Aged Persons
- Building & Facilities Management
- Building & Plumbing
- Cemeteries
- Childcare
- Climate Change
- Energy Saver Loans & Subsidies
- Environmental Health
- Fire Hazards
- Food & Business Safety
- Immunisations
- Land Use Planning
- Planning
- Land Use Planning Group
- Current Planning Applications
- Draft Central Coast LPS
- Book an Application Appointment
- Energy Efficient Urban Design
- Forth LAP Urban Design Guidelines
- North West Coastal Pathway
- Penguin Urban Design Guidelines
- Planning Scheme
- Turners Beach Local Area Plan
- Ulverstone CBD Urban Design Guidelines
- Home Energy Audit Toolkit
- Nature Strip Trees & Weed Control Sites
- Parking
- Public Toilets
- Refuse Disposal Facilities
- Service Request
- Sharps Disposal Service
- Waste Management Collection Service
- Water, Sewerage & Stormwater Drainage
- Water Quality
- Community & Recreation
- Cars For Community – Community Bus
- Central Coast Community Shed
- Community Directory
- Cycle Central Coast
- Dementia-Friendly Central Coast
- Dial Regional Sports Complex Development
- Disabled & Disadvantaged Support
- External Funding Opportunities
- Facilities Booking Enquiry
- Functions & Meeting Venues
- Libraries & Computer Hubs
- Opt-In Well-Being
- Outdoor Entertainment Centre
- Parks
- Penguin Foreshore Remediation & Upgrade Project
- Penguin Recreation Ground
- Recreation
- Smoke-Free CBD Precinct (Ulverstone)
- Ulverstone Cultural Precinct Project
- Youth
- Economic Development
- Tourism
- Contact us
- PAY YOUR BILL