Customer service is a huge focus of our council. So much so, we have made it one of our core values. We will always endeavour to assist our community to the best of our ability, in a timely and respectful manner.
Our Customer Service Charter specifies the customer service principles and standards we follow, as well as the guidance our staff follow in relation to communications.
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Please be aware that Council Offices, Services and Kerbside Collections for West Ulverstone, Forth & Leith will be impacted by the 2025-2026 Christmas season.
