Feedback & Service Requests

Council is committed to delivering a high-quality customer experience. Your feedback—whether a service request, compliment or a complaint—is important to us, as it helps us improve our services and strengthen the way we work with our community.

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What is the nature of your feedback?*
Service Request
Which category best describes the nature of this request?*
Please describe your request in detail.*
If your request is considered urgent, please do not complete an online request but contact us immediately on 03 6429 8900.
Address or nearest street and cross street to this request (if applicable)
Have you spoken with a staff member about this matter?*
Please provide details of the conversation.
Compliment
Tell us about your compliment.*
Complaint
Which category best describes the nature of this request?*
Tell us about your complaint in detail.*
If your request is considered urgent, please do not complete an online request but contact us immediately on 03 6429 8900.
Address or nearest street and cross street to this request (if applicable)
What do you think we should do to fix the issue?*
Have you already spoken with a staff member about this matter?*
Please provide details of your conversation.
Attachments
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Accepted file types: jpg, gif, png, pdf, doc, docx, xls, xlsx, heic, Max. file size: 300 MB, Max. files: 5.
Your Details
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Would you like Council to contact you regarding your feedback?*
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Privacy Collection Statement: Central Coast Council collects personal information for municipal purposes. The information collected in this form is used only for the purpose specified (primary purpose) and is not passed on to third parties. Council may disclose this information only if authorised or requested by law. Council may not be able to process your request unless sufficient information is given. Should you need to change or access your personal details, or you require further information about Council's Privacy Policy please contact Council's Privacy Officer.
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