We are small enough to feel a sense of safety and calm, yet big enough to achieve the quality of life our residents desire.
The role of our Council is to provide important services and amenities to the community. We also act as a conduit for not-for-profits and government bodies to share important information.
Here are some key services our Council provides:
- Street lighting, road construction and maintenance
- Asset maintenance
- Waste collection services and stormwater drainage
- Planning and building services
- Regulatory services
- Developing and maintaining sporting facilities, parks, and public reserves
- Managing public assets such as the Ulverstone Waterslide, Ulverstone Community Swimming Pool, community halls, Hive and the Ulverstone Child Care Centre
- Facilitating, supporting, and holding community events and festivals.
If you ever have any questions or concerns about what our Council does, please don’t hesitate to contact our customer service team. Alternatively, you’re welcome to attend one of our upcoming Community Conversations.
Vision
Tasmania’s Central Coast, a natural tapestry with space to grow.
Mission
We are committed to nurturing a safe, happy, healthy community through creating opportunities that enhance the livability of our region.
Our Council will continuously improve the delivery of projects and services with accountability and pride.
Values
Our Council is committed to continuously improving workplace culture and investing in our people. As a part of this commitment, staff and Councillors were asked to set their own values, which now serve as the target organisational culture we all wish to work in.
These values are currently on display throughout the workplace and have formed the cornerstone of improved service delivery. They reflect our Council’s commitment to how we go about delivering services and achieving excellence when serving our community. Plus, they also read C.O.A.S.T! So, as Central Coasters, this is the perfect acronym to remember them with.
Our C.O.A.S.T. Values
Customer Focus:
- We consider the customer impact in every decision.
- We value, listen with empathy, and support our customers (internal and external).
Open Communication:
- We openly share information and knowledge across the organisation.
- We challenge ourselves and others, constructively giving and receiving feedback with good intent.
- Leaders coach, mentor, support and listen to their people.
Accountability:
- We take personal responsibility for our actions, deliver on our promises, and do what we say we will do.
- We seek out business improvement opportunities and are open to change.
- We clarify our goals and expectations and are trusted to deliver on our role.
Safety:
- We actively contribute to a psychologically safe work environment, stick our necks out, constructively speak our minds, ask questions, and listen to what others have to contribute.
- Safety is part of what we do every day in our thinking, decisions, and actions.
- We do not tolerate disrespectful behaviours (bullying, lack of accountability, taking credit for others work, favouritism).
Together – One Team
- We trust and are trusted, and have each other’s back.
- We work together, learn from, and share successes and failures.
- We contribute positively to relationships and our work environment.
