Privacy Policy

PRIVACY DISCLAIMER

We are committed to protecting your privacy and managing your personal information in a secure environment.

We will only collect necessary personal information from you directly and with your express consent.

When you browse our website, our system automatically makes a record of your visit for statistical purposes. No attempt will be made to identify users except in the unlikely event where it is necessary for legal purposes.

We will only record your email address if you send us a message and it will only be used for the purpose for which you provided it. We will not disclose your email address to other persons or organisations without your consent.

For more information see Central Coast Council Privacy Policy (below).


CENTRAL COAST COUNCIL ONLINE PRIVACY POLICY

In order to provide you with services we need to collect and use information about you.

We are committed to protecting your privacy and managing your personal information in a secure environment and this site complies with the Tasmanian Privacy Legislation and the ten Tasmanian Privacy Principles (TPP’s) which have been designed to ensure that personal information is protected and to specify guidelines for the collection, use and disclosure of that personal information.

This page explains how the Central Coast Council collects and uses any information you give to us and the ways in which we protect your privacy.


COLLECTION OF YOUR PERSONAL INFORMATION INCLUDING SENSITIVE INFORMATION

We will only collect necessary personal information from you directly and with your express consent. We will clearly indicate what information is necessary to access the CentralCoastCouncil’s products and services including transactions. We may offer the opportunity for you to provide further information so that we can provide you with improved services; however, provision of this information is at your discretion (except where it is a legal requirement).

We will not ask for or collect any sensitive information about you such as religion, marital status, health information or gender unless it is necessary to meet legal, public interest or statistical requirements related to and required by the transaction you have requested. Provision of this information is at your discretion except where it is a legal requirement and you will be notified if this is the case.

The Central Coast Council may automatically record other information as well. This information is used to improve the performance of the Central Coast Council website and to provide you with better services.

When you visit this site our Internet Service Provider makes a record of your visit and specifically logs the following information for statistical purposes – (the user’s server address, the user’s top level domain name (eg. .co., .gov, .au, etc.), the date and time of visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used). Any data collected will not be used to identify users unless there is a legal obligation to do so.

We do not record your email address unless you choose to send us a message. It will only be used for the purpose for which you have provided it and will not be disclosed without your consent.

We also track the pattern of visitor usage to the Central Coast Council website using a facility called a cookie. Cookies are small data files that we send to your computer so we can remember (your user ID, your password for access to our site, how many times you visited us before, the way you have chosen to view our site on earlier occasions).

Cookies can make using the Central Coast Council website easier for you by storing information about your preferences on a particular website. The use of cookies is an industry standard and most major websites use them. Most Internet browsers are pre-set to accept cookies but if you would prefer not to receive any cookies, you can configure your browser to refuse them, or to give you the option to receive them or not each time.


HOW WE USE OR DISCLOSE YOUR PERSONAL INFORMATION

We will keep you informed of the personal information we hold. We will only use your personal information for the purpose for which you gave it to us and we will not pass your information on to third parties unless

    • you have given us your consent to do so; or
    • we are required by law to do so, or
    • there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health: or
    • the person or organisation is an agent or contractor with X Council who will be required to maintain the same or similar privacy principles as specified in the privacy legislation.

SECURITY AND QUALITY OF THE INFORMATION YOU SEND

We will take all reasonable steps to ensure the data quality and security of your personal information and undertake to remove it from our system when it is no longer required (except when archiving is required).

You do not have to provide us with personal information to use this site; however, it may speed up resolution of customer requests if you choose to give us contact details, including name, address and phone number or email address.

You are responsible for maintaining the secrecy of user name and passwords and any account information. Please be responsible and careful in using this information.

Unfortunately no data transmission over the Internet can be guaranteed to be 100% secure, as with other channels of communication, fraud is always a possibility. While we take all reasonable steps to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online products or services.

If you have concerns in this regard, the Central Coast Council has other ways of obtaining and providing information. Normal mail, telephone or fax facilities are available (refer ‘How to contact us‘).


HOW TO ACCESS AND CORRECT YOUR INFORMATION

If you wish to access or make changes to the personal information held by us please contact Mr. Cor Vander Vlist, Senior Administrative Officer – Email [email protected].

There may be circumstances where it is not reasonable to provide you with access to the personal information we hold about you. These circumstances may include where we believe that providing access would be unlawful; or may pose a serious threat to life or health of an individual or to public safety; or would reveal pending legal proceedings or prejudice an investigation in to unlawful activity.

If we do not allow you to access details of your personal information you can request access in accordance with the Freedom of Information Act. Please contact Mr. Cor Vander Vlist, Senior Administrative officer – Email [email protected].


ANONYMITY

You do not have to disclose personal information to browse this site. Wherever it is legal and practical to do so, transactions may be carried out without you having to identify yourself.


OTHER PRIVACY INFORMATION

The Central Coast Council site contains links to other websites. This privacy policy only applies to our site, so you should read the privacy policy of any site that collects personal information.

Please be aware that if you post personal information on public sites (chat rooms) you may receive unsolicited messages.

You can obtain more information about privacy by referring to the Australian Privacy Commissioner’s Website

HOW TO CONTACT US

If you have an questions or concerns or if you wish to contact us about your privacy, please contact the Central Coast Council at 19 King Edward Street, Ulverstone, Tasmania, 7315 (PO Box 220) Phone 03 64 298900, Fax 64 251224, Email [email protected]